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Customer Relationship Management

A good customer relationship management (CRM) solution will give you quick, easy access to centralized customer and prospect information. Not just contact information, not just call history information, but the in-depth, up-to-date communications history you need to nurture your prospect relationships, close sales, inspire customer loyalty, and streamline all your customer-facing activities. The best CRM solution for you is the one that adds integration with Sage Accpac accounts receivable data to its list of award-winning features: Sage Accpac CRM.

Sage Accpac CRM

Sage Accpac CRM is an easy to use, fast to deploy, featurerich CRM solution providing enterprise-wide access to vital customer information—anytime, anywhere. With Sage Accpac CRM, you can better manage your business by integrating field sales, internal sales, customer care, and marketing information.

You can explore the following pages for more information about Sage Accpac CRM. However, the best way to understand how this powerful CRM solution can benefit your specific organization is to attend a live product demo. For personalized, one on one advice, please call us at 250.383.9883, or send us an email.

Sales Automation
Take complete control of your sales pipeline by empowering sales teams to effectively manage, forecast and report on all phases of the sales cycle.

Marketing Automation
Track the ROI of your marketing programs by automating, tracking and analyzing every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs.

Customer Care
Make the most of every customer interaction by ensuring customer satisfaction and even allowing your customers to help themselves.

Access and Synchronization Options

Microsoft Outlook Integration
Why ever leave Outlook? Sage Accpac CRM runs within the framework of your Microsoft Outlook and has complete, two-way synchronization with Outlook contacts, calendar (appointments) and tasks, in addition to enhanced e-mail integration.

Wireless PDA Access
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits.

Offline Synchronization
A comprehensive CRM solution enables organizations to guarantee their sales and customer care professionals have access to critical data - regardless of whether or not they have an internet connection.

Advanced Features
Sage Accpac CRM has sophisticated Automated Process Workflow and Customization capabilities as well as Computer Telephony Integration, Web Self Service and more.

Related Sage Accpac Modules

• Customer Connect

To see Sage Accpac CRM in action, sign up for a live Web demo.